Details for: PGE AL 5233-E-A.pdf

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Erik Jacobson
Regulatory Relations

Pacific Gas and Electric Company
77 Beale St., Mail Code B13U
P.O. Box 770000
San Francisco, CA 94177
Fax: 415-973-3582

July 10, 2018

Advice 5233-E-A
(Pacific Gas and Electric Company ID U 39 E)

Public Utilities Commission of the State of California

Supplemental: Description of How PG&E Plans to Inform Customers
of its Demand Response Webpage Pursuant to Decision 17-12-003

Pacific Gas and Electric Company (PG&E) hereby submits this supplemental advice letter
to the California Public Utilities Commission (Commission or CPUC) pursuant to Decision
(D.) 17-12-003 (the Decision), which approved the IOUs’ Demand Response (DR) funding
Applications (A.17-01-012) for program years 2018-2022. Specifically, Ordering
Paragraph (OP) 46 stipulates that “…No later than 60 days of the issuance of this
Decision, the Utilities shall each file a Tier One Advice Letter describing how they will
inform customers about the existence of the main demand response webpage described
herein.” The subject of this supplement stems from input provided by the Commission’s
Energy Division in June 2018 about taking “proactive” steps to inform customers about
the existence of the main DR webpage. In response, PG&E provided the Energy Division
with a proposal, which it requested to be incorporated as a supplement into PG&E’s
Advice 5233-E, the original advice letter submitted on February 16, 2018.
The Decision requests the Utilities to “…include a link to a list of the third-party providers
on each utility’s demand response homepage.”1 To this end, the Decision calls for the
IOUs to inform their customers about the existence of the main demand response web
page that includes a list of all demand response programs in the utility’s service territory,
including the utility and third-party offerings.2 Specifically, the Decision “confirms that it
is the role of the Utilities to ensure that customers are provided with a clear and complete
set of demand response options available to them.”3 However, the Decision also clarifies


D.17-12-003, p. 102.
Ibid, pp. 106-107.
Ibid, p. 106.


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Advice 5233-E-A -2- July 10, 2018 that “it is not the responsibility of the Utilities to ensure that customers click through to the websites of third-party providers, only that customers have the ability to click through.”4 PG&E submitted Advice 5233-E describing how it planned to undertake the requirements of OP 46. Subsequently, OhmConnect, Inc. (OhmConnect) protested the advice letter on March 8, 2018, as did the Joint DR Parties (JDRP) on March 12, 2018, to which PG&E responded. 5 Subsequently, on June 12, 2018, Energy Division notified PG&E that its advice letter doesn’t “sufficiently meet the intent of the decision in terms of informing the customers about the existence of the webpage.” As such, CPUC staff asked PG&E to propose “some proactive methods to inform the customer about the existence of the main DR webpage like emails, bill onserts, and/or newsletters.”6 In response to Staff’s request, with additional fine-tuning, PG&E proposed to take the following action: PG&E plans to include a promotion of the landing page in the September 2018 digital newsletter communications to SMB and October digital newsletter for Residential customers. PG&E will deploy a second, similar email touch for both residential and business customers before the end of 2018. PG&E will also take the need for similar, ongoing proactive support into account in 2019 Demand Response outreach planning. Protests PG&E asks that the Commission, pursuant to GO 96-B, General Rule 7.5.1, maintain the original protest and comment period designated in Advice 5233-E and not reopen the protest period as the information in this advice letter reflects the direction of Energy Division. Effective Date In conjunction with original Advice 5233-E, this supplemental Tier 1 advice letter is effective February 16, 2018. Notice In accordance with General Order 96-B, Section IV, a copy of this advice letter is being sent electronically and via U.S. mail to parties shown on the attached list and the parties on the service list for A. 17-01-012 and R.13-09-011. Address changes to the General Order 96-B service list should be directed to PG&E at email address For changes to any other service list, please contact the Commission’s Process Office at (415) 703-2021 or at 4 Ibid. See, PG&E’s response to OhmConnect’s Protest, dated March 15, 2018; PG&E’s response to JDRP’s Protest, dated March 21, 2018. 6 Email from CPUC Staff dated June 12, 2018. 5
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Advice 5233-E-A -3- July 10, 2018 Send all electronic approvals to Advice letter filings can also be accessed electronically at: /S/ Erik Jacobson Director, Regulatory Relations cc: Mona Tierney-Boyd, EnerNOC Inc. ( Jennifer A. Chamberlain, CPower ( Erika Diamond, EnergyHub ( Sara Steck Myers, Counsel for JDRP ( Gary Stern, SCE ( Laura Genao, SCE ( Megan Caulson, SDG&E ( John Anderson, OhmConnect Inc., ( Service List A.17-01-012 and R.13-09-011
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CALIFORNIA PUBLIC UTILITIES COMMISSION ADVICE LETTER FILING SUMMARY ENERGY UTILITY MUST BE COMPLETED BY UTILITY (Attach additional pages as needed) Company name/CPUC Utility No. Pacific Gas and Electric Company (ID U39 E) Utility type: Contact Person: Yvonne Yang  ELC  GAS  PLC  HEAT Phone #: (415) 973-2094  WATER E-mail: and EXPLANATION OF UTILITY TYPE ELC = Electric PLC = Pipeline GAS = Gas HEAT = Heat (Date Filed/ Received Stamp by CPUC) WATER = Water Advice Letter (AL) #: 5233-E-A Tier: 1 Subject of AL: Supplemental: Description of How PG&E Plans to Inform Customers of its Demand Response Webpage Pursuant to Decision 17-12-003 Keywords (choose from CPUC listing): Compliance AL filing type:  Monthly  Quarterly  Annual  One-Time  Other _____________________________ If AL filed in compliance with a Commission order, indicate relevant Decision/Resolution #: N/A Does AL replace a withdrawn or rejected AL? If so, identify the prior AL: No Summarize differences between the AL and the prior withdrawn or rejected AL: ____________________ Is AL requesting confidential treatment? If so, what information is the utility seeking confidential treatment for: No Confidential information will be made available to those who have executed a nondisclosure agreement: N/A Name(s) and contact information of the person(s) who will provide the nondisclosure agreement and access to the confidential information: __________________________________________________________________________________________________ Resolution Required? Yes  No Requested effective date: February 16, 2018 N No. of tariff sheets: N/A Estimated system annual revenue effect (%): N/A Estimated system average rate effect (%): N/A When rates are affected by AL, include attachment in AL showing average rate effects on customer classes (residential, small commercial, large C/I, agricultural, lighting). Tariff schedules affected: N/A Service affected and changes proposed: N/A Pending advice letters that revise the same tariff sheets: N/A Pursuant to CPUC General Order 96-B, Section 7.5.1, PG&E hereby requests the protest period be waived. California Public Utilities Commission Energy Division EDTariffUnit 505 Van Ness Ave., 4th Flr. San Francisco, CA 94102 E-mail: Pacific Gas and Electric Company Attn: Erik Jacobson Director, Regulatory Relations c/o Megan Lawson 77 Beale Street, Mail Code B13U P.O. Box 770000 San Francisco, CA 94177 E-mail:
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PG&E Gas and Electric Advice Filing List General Order 96-B, Section IV AT&T Albion Power Company Alcantar & Kahl LLP Anderson & Poole Atlas ReFuel BART Barkovich & Yap, Inc. Braun Blaising Smith Wynne P.C. CalCom Solar California Cotton Ginners & Growers Assn California Energy Commission California Public Utilities Commission California State Association of Counties Calpine Casner, Steve Cenergy Power Center for Biological Diversity City of Palo Alto City of San Jose Clean Power Research Coast Economic Consulting Commercial Energy County of Tehama - Department of Public Works Crossborder Energy Crown Road Energy, LLC Davis Wright Tremaine LLP Day Carter Murphy Dept of General Services Don Pickett & Associates, Inc. Douglass & Liddell Downey & Brand Ellison Schneider & Harris LLP Energy Management Service Evaluation + Strategy for Social Innovation GenOn Energy, Inc. Goodin, MacBride, Squeri, Schlotz & Ritchie Green Charge Networks Green Power Institute Hanna & Morton ICF International Power Technology Intestate Gas Services, Inc. Kelly Group Ken Bohn Consulting Keyes & Fox LLP Leviton Manufacturing Co., Inc. Linde Los Angeles County Integrated Waste Management Task Force Los Angeles Dept of Water & Power MRW & Associates Manatt Phelps Phillips Marin Energy Authority McKenzie & Associates Modesto Irrigation District Morgan Stanley NLine Energy, Inc. NRG Solar Office of Ratepayer Advocates OnGrid Solar Pacific Gas and Electric Company Pioneer Community Energy Praxair Regulatory & Cogeneration Service, Inc. SCD Energy Solutions SCE SDG&E and SoCalGas SPURR San Francisco Water Power and Sewer Seattle City Light Sempra Utilities Southern California Edison Company Southern California Gas Company Spark Energy Sun Light & Power Sunshine Design Tecogen, Inc. TerraVerde Renewable Partners Tiger Natural Gas, Inc. TransCanada Troutman Sanders LLP Utility Cost Management Utility Power Solutions Utility Specialists Verizon Water and Energy Consulting Wellhead Electric Company Western Manufactured Housing Communities Association (WMA) Yep Energy
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