Details for: PGE AL 4227-G_5784-E.pdf


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Erik Jacobson
Director
Regulatory Relations

Pacific Gas and Electric Company
77 Beale St., Mail Code B13U
P.O. Box 770000
San Francisco, CA 94177
Fax: 415-973-3582

March 19, 2020
Advice 4227-G/5784-E
(Pacific Gas and Electric Company ID U 39 M)

Public Utilities Commission of the State of California
Subject:

Implementation of Emergency Consumer Protection Plan in Pacific Gas
and Electric Company’s Service Territory in Response to COVID-19
Pandemic Pursuant to Decision 19-07-015.

Purpose
Pursuant to Ordering Paragraph (OP) 1 of Decision (D.) 19-07-015 and informed by the
March 17, 2020 letter to the energy utilities from California Public Utilities (Commission
or CPUC) Executive Director Alice Stebbins, Pacific Gas and Electric Company (PG&E)
submits this advice letter to implement an emergency consumer protection plan for
customers who are experiencing a financial crisis due to the novel coronavirus (COVID19) pandemic.
Background
On July 11, 2019, the CPUC issued D.19-07-015, which adopted an emergency disaster
relief program for utility customers. The emergency disaster relief program is designed to
ensure that California utility customers who experience a housing or financial crisis due
to a disaster, keep vital utility services and receive financial support in the wake of a
disaster.
On March 4, 2020, Governor Newsom declared a statewide emergency due to an
outbreak of a respiratory illness caused by COVID-19. In response, PG&E suspended
disconnections and implemented flexible payment plans for all residential and small
business customers. PG&E believes D.19-07-015 OP 1 supports the implementation of
the measures described in this advice letter as it states: “Nothing in this Decision bars or
otherwise prohibits utilities from implementing their own disaster assistance programs to
supplement these adopted emergency customer protections.”
As adopted, D.19-07-015 requires PG&E to implement the emergency disaster relief
program “in the event the Governor of California or a President of the United States
declares a state of emergency because a disaster has either resulted in the loss or
disruption of the delivery or receipt of utility service and/or resulted in the degradation of





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Advice 4227-G/5784-E -2- March 19, 2020 the quality of utility service.”1 Though COVID-19 has not resulted 1) in the loss or disruption of the delivery or receipt of gas and electrical service2 and/or 2) in the degradation of the quality of gas and electrical service,3 PG&E understands that customers may be affected financially, whether diagnosed with the virus or not. On March 16, 2020, Governor Newsom issued an Executive Order requesting the Commission to monitor the consumer protections offered by the utilities in response to COVID-19. The Commission issued a letter to the utilities on March 17, 2020 explaining that although COVID-19 has not resulted in the same disruptions or degradations to utility service as the recent wildfires, the utilities should immediately extend applicable protections provided for in D.19-07-015 to impacted customers and report to the Commission on the implementation of the protections. This advice letter serves as that report. Therefore, PG&E is moving forward with the following emergency customer protections at this time: 1. Suspending service disconnections for non-payment and waiving security deposits; 2. Implementing flexible payment plan options; and 3. Providing additional support for low-income and medical baseline customers. PG&E seeks approval for extending these measures to customers affected by COVID-19 for up to one year from the March 4, 2020 emergency declaration, recognizing that the appropriate timeline will be further informed by subsequent direction from the Commission and/or the legislature. Other measures of the Emergency Consumer Protection Plan are not applicable due to the special circumstances of COVID-19 and are not available under this event. Also, PG&E is not planning to deploy energy savings assistance (ESA) contractors to assist impacted customers, due to health concerns for the contractors. Besides, these provisions are typically helpful following wildfire, earthquakes, and other disasters in which structures have been damaged, requiring customers in specific areas to relocate. PG&E will utilize the Emergency Consumer Protections Memorandum Account (ECPMA) to record costs related to the emergency customer protections related to COVID-19. The protections will be in effect for up to one year, until March 4, 2021, unless otherwise specified or extended by order of the Commission. 1 D.19-07-015, OP 2. Defined as when the disaster has resulted in the destruction or damage of a structure, such that gas or electricity is disrupted voluntarily or involuntarily due to safety concerns or re-construction activities to address the damage from a proclaimed state of emergency event. 3 Defined as when the disaster has resulted in the receipt of inadequate service quality of gas or electrical service. 2
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Advice 4227-G/5784-E -3- March 19, 2020 Furthermore, PG&E is considering additional measures to support its customers and communities during this crisis and will seek Commission approval in other appropriate venues. Eligibility Requirements for Emergency Customer Protections As previously stated, PG&E has suspended disconnections for all residential and small business customers in its service territory until further notice. PG&E will offer the protections discussed here to customers who self-certify they are experiencing economic hardship due to COVID-19 or more globally as appropriate during this emergency. Overview of Available Customer Protections PG&E customers who self-certify that they are experiencing economic hardship due to COVID-19 will have their accounts identified or flagged in PG&E's Customer Care and Billing System (CC&B) as eligible for billing and credit protections for up to one year or other time frame as directed by the Commission. All “customer care” measures for those impacted by COVID-19 will be managed by trained staff to ensure appropriate protections are provided. PG&E will provide the following customer protections: 1. Suspending service disconnections for non-payment and waiving deposit requirements; 2. Implementing flexible payment plan options; and 3. Providing additional support for low-income and medical baseline customers. PG&E Will Suspend Disconnection for Non-Payment and Waive Deposit Fee Requirements In addition to suspending disconnections for all residential and small business customers (which will remain in place until further notice), upon identifying customers affected by COVID-19, PG&E will confirm that the customer accounts are flagged, suspend disconnection for non-payment, and ensure that deposit requirements are waived through March 4, 2021. PG&E does not apply late fees and does not report late payments to credit reporting agencies on accounts that are active, so those policies remain unchanged. PG&E Will Work Together with Customers to Implement Payment Plan Options PG&E has resources to manage the customer protections provided in D.19-07-015 to support customers impacted by COVID-19. These resources will manage credit matters and associated service needs. PG&E will collaborate with impacted customers to establish reasonable payment arrangements for a period of one year through March 4, 2021, or time frame as directed by the Commission. Reasonable payment arrangements will be determined based upon the individual customer’s needs and PG&E will inform impacted customers of available agency assistance and programs. At a minimum, PG&E will collaborate with impacted customers to establish a payment plan that includes:
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Advice 4227-G/5784-E • • -4- March 19, 2020 Initial payment no greater than 20 percent of the amount due; and The remainder in equal installments of up to 12 billing cycles. PG&E has trained its call center staff to inform and support customers who may experience financial difficulty because of COVID-19. These resources will also inform these customers about other programs available to provide financial assistance. PG&E Will Provide Additional Support to Low-Income and Medical Baseline Customers PG&E will manually remove any CARE customer who notifies us of COVID-19 impact, from all CARE program standard and high usage post-enrollment verification requests and prevent the removal of impacted customers with pending requests, effective immediately through March 4, 2021, or as further extended by PG&E or the Commission. PG&E will partner with its Relief for Energy Assistance through Community Help (REACH) administrator to provide up to an additional $100 in bill payment assistance to all self-identifying impacted income-eligible customers in PG&E’s service territory for the next 12 months. Due to COVID-19’s unique impact on customers’ ability to see their doctors, PG&E is voluntarily implementing protections to support medical baseline customers as a result of this emergency. Specifically, PG&E will immediately provide the following additional protection applicable only to the COVID-19 emergency, for up to twelve months from March 4, 2020: 1. Suspending all customer removals from the medical baseline program; and 2. No longer sending forms to customers that require them to re-certify for the medical baseline program through a doctor or other eligible medical professional. During this time, PG&E will continue to send forms to customers that may self-certify their eligibility for the medical baseline program. However, no customers will be removed from the program if they are unable to provide these forms to PG&E. Customer Communication and Qualification Plan PG&E will continue its ongoing efforts to keep customers informed of the support available to them regarding our Emergency Consumer Protection Plan. PG&E’s efforts will include a variety of tactics such as contacting customers through targeted messaging to inform them of the eligibility for customer protections. In addition, PG&E will also inform customers, via a dedicated website, about the eligibility of these protections and provide targeted social media communications and provide general information available through our call center support. PG&E also partners with a network of non-profit community and community-based organizations across its vast service territory to assist customers in enrolling in income-qualified programs such as CARE.
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Advice 4227-G/5784-E -5- March 19, 2020 Emergency Customer Protections Memorandum Account PG&E will record costs associated with customer protections ordered by D.19-07-015 in the ECPMA.4 The costs recorded to this memorandum account will be incurred beginning March 4, 2020, which is the date of the Governor’s state of emergency declaration. Pursuant to the Decision, PG&E will seek recovery of these costs in its General Rate Case. No cost information is required for this advice letter. This advice letter will not increase any rate or charge, withdraw service, or conflict with any other schedule, or rule. Tariff Revisions PG&E proposes the following revisions to its gas and electric tariffs: • Electric Rule 1, Definitions – o Extend definition for “Emergency Consumer Protection Plan” to include applicable protections for customers impacted by the March 2020 COVID-19 Pandemic. • Electric Preliminary Statement Part HG, Emergency Protections Memorandum Account - Electric (ECPMA-E) – Consumer o Extend “Purpose” section to include applicable customers impacted by the March 2020 COVID-19 Pandemic. • Gas Rule 1, Definitions – o Extend definition for “Emergency Consumer Protection Plan” to include applicable protections for customers impacted by the March 2020 COVID-19 Pandemic. • Gas Preliminary Statement Part EC, Emergency Consumer Protections Memorandum Account - Gas (ECPMA-G) – o Extend “Purpose” section to include applicable customers impacted by the March 2020 COVID-19 Pandemic. The affected tariff sheets are listed on the enclosed Attachment 1. For the convenience of the reader, PG&E has provided redline version of the revised tariffs in Attachment 2. 4 See D.19-07-015, OP 4, p. 66.
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Advice 4227-G/5784-E -6- March 19, 2020 Protests Anyone wishing to protest this submittal may do so by letter sent via U.S. mail, facsimile or E-mail, no later than April 8, 2020, which is 20 days after the date of this submittal. Protests must be submitted to: CPUC Energy Division ED Tariff Unit 505 Van Ness Avenue, 4th Floor San Francisco, California 94102 Facsimile: (415) 703-2200 E-mail: EDTariffUnit@cpuc.ca.gov Copies of protests also should be mailed to the attention of the Director, Energy Division, Room 4004, at the address shown above. The protest shall also be sent to PG&E either via E-mail or U.S. mail (and by facsimile, if possible) at the address shown below on the same date it is mailed or delivered to the Commission: Erik Jacobson Director, Regulatory Relations c/o Megan Lawson Pacific Gas and Electric Company 77 Beale Street, Mail Code B13U P.O. Box 770000 San Francisco, California 94177 Facsimile: (415) 973-3582 E-mail: PGETariffs@pge.com Any person (including individuals, groups, or organizations) may protest or respond to an advice letter (General Order 96-B, Section 7.4). The protest shall contain the following information: specification of the advice letter protested; grounds for the protest; supporting factual information or legal argument; name, telephone number, postal address, and (where appropriate) e-mail address of the protestant; and statement that the protest was sent to the utility no later than the day on which the protest was submitted to the reviewing Industry Division (General Order 96-B, Section 3.11). Effective Date Pursuant to OP 8 of D.19-07-015, this advice letter is submitted with a Tier 1 designation.
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Advice 4227-G/5784-E -7- March 19, 2020 Pursuant to General Order (GO) 96-B, Rule 5.1 and OP 8 of D.19-07-015, this advice letter is submitted with a Tier 1 designation. PG&E requests that this Tier 1 advice submittal become effective upon date of submittal, which is March 19, 2020. Notice In accordance with General Order 96-B, Section IV, a copy of this advice letter is being sent electronically and via U.S. mail to parties shown on the attached list and the parties on the service list for R. 18-03-011. Address changes to the General Order 96-B service list should be directed to PG&E at email address PGETariffs@pge.com. For changes to any other service list, please contact the Commission’s Process Office at (415) 703-2021 or at Process_Office@cpuc.ca.gov. Send all electronic approvals to PGETariffs@pge.com. Advice letter submittals can also be accessed electronically at: http://www.pge.com/tariffs/. /S/ Erik Jacobson Director, Regulatory Relations Attachments cc: Service List R.18-03-011
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ADVICE LETTER SUMMARY ENERGY UTILITY MUST BE COMPLETED BY UTILITY (Attach additional pages as needed) Company name/CPUC Utility No.: Pacific Gas and Electric Company (ID U39 M) Utility type: ELC GAS PLC HEAT ELC = Electric PLC = Pipeline WATER Contact Person: Annie Ho Phone #: (415) 973-8794 E-mail: PGETariffs@pge.com E-mail Disposition Notice to: AMHP@pge.com EXPLANATION OF UTILITY TYPE GAS = Gas WATER = Water HEAT = Heat (Date Submitted / Received Stamp by CPUC) Tier Designation: 1 Advice Letter (AL) #: 4227-G/5784-E Subject of AL: Implementation of Emergency Consumer Protection Plan in Pacific Gas and Electric Company’s Service Territory in Response to COVID-19 Pandemic Pursuant to Decision 19-07-015. Keywords (choose from CPUC listing): Compliance, AL Type: Monthly Quarterly Annual One-Time Other: If AL submitted in compliance with a Commission order, indicate relevant Decision/Resolution #: D.19-07-015. Does AL replace a withdrawn or rejected AL? If so, identify the prior AL: No Summarize differences between the AL and the prior withdrawn or rejected AL: Confidential treatment requested? Yes No If yes, specification of confidential information: Confidential information will be made available to appropriate parties who execute a nondisclosure agreement. Name and contact information to request nondisclosure agreement/ access to confidential information: Resolution required? Yes No Requested effective date: 3/19/20 No. of tariff sheets: 9 Estimated system annual revenue effect (%): N/A Estimated system average rate effect (%): N/A When rates are affected by AL, include attachment in AL showing average rate effects on customer classes (residential, small commercial, large C/I, agricultural, lighting). Tariff schedules affected: See Attachment 1 Service affected and changes proposed1: N/A Pending advice letters that revise the same tariff sheets: N/A 1 Discuss in AL if more space is needed. Clear Form
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Protests and all other correspondence regarding this AL are due no later than 20 days after the date of this submittal, unless otherwise authorized by the Commission, and shall be sent to: CPUC, Energy Division Attention: Tariff Unit 505 Van Ness Avenue San Francisco, CA 94102 Email: EDTariffUnit@cpuc.ca.gov Name: Erik Jacobson, c/o Megan Lawson Title: Director, Regulatory Relations Utility Name: Pacific Gas and Electric Company Address: 77 Beale Street, Mail Code B13U City: San Francisco, CA 94177 Zip: 94177 State: California Telephone (xxx) xxx-xxxx: (415)973-2093 Facsimile (xxx) xxx-xxxx: (415)973-3582 Email: PGETariffs@pge.com Name: Title: Utility Name: Address: City: State: District of Columbia Telephone (xxx) xxx-xxxx: Facsimile (xxx) xxx-xxxx: Email: Zip: Clear Form
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Attachment 1 Advice 4227-G Cal P.U.C. Sheet No. Title of Sheet Cancelling Cal P.U.C. Sheet No. 35739-G GAS PRELIMINARY STATEMENT PART EC EMERGENCY CONSUMER PROTECTIONS MEMORANDUM ACCOUNT - GAS (ECPMA-G) Sheet 2 35471-G 35740-G GAS RULE NO. 1 DEFINITIONS Sheet 9 35475-G 35741-G GAS TABLE OF CONTENTS Sheet 1 35655-G 35742-G GAS TABLE OF CONTENTS Sheet 6 35525-G* Page 1 of 1
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Attachment 1 Advice 5784-E Cal P.U.C. Sheet No. Title of Sheet Cancelling Cal P.U.C. Sheet No. 46342-E ELECTRIC PRELIMINARY STATEMENT PART HG EMERGENCY CONSUMER PROTECTIONS MEMORANDUM ACCOUNT - ELECTRIC (ECPMA-E) Sheet 2 45706-E 46343-E ELECTRIC RULE NO. 1 DEFINITIONS Sheet 15 45710-E 46344-E ELECTRIC TABLE OF CONTENTS Sheet 1 46266-E 46345-E ELECTRIC TABLE OF CONTENTS Sheet 17 46131-E 46346-E ELECTRIC TABLE OF CONTENTS Sheet 18 46203-E Page 1 of 1
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 35739-G 35471-G San Francisco, California GAS PRELIMINARY STATEMENT PART EC Sheet 2 EMERGENCY CONSUMER PROTECTIONS MEMORANDUM ACCOUNT - GAS (ECPMA-G) EC. Emergency Consumer Protections Memorandum Account - Gas (ECPMA-G) 1. PURPOSE (Continued): G. February 2019 Winter Storms - State of emergency proclamations were issued on February 21, 2019 and February 28, 2019 due to winter storms for the following counties within PG&E service territory: Amador, Calaveras, El Dorado, Glenn, Humboldt, Lake, Marin, Mendocino, Monterey, San Mateo, Santa Barbara, Santa Clara, Shasta, Sonoma, Tehama, Trinity and Yolo counties. As ordered by D.18-08004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the 2019 winter storms for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. H. February 2019 Winter Storms – A state of emergency proclamations was issued on April 12, 2019 due to the winter storms adding the following counties within PG&E service territory: Butte, Colusa, Mariposa, Napa, Santa Cruz, Solano and Tuolumne counties. As ordered by D.18-08-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the 2019 winter storms for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. I. July 2019 Ridgecrest Earthquake – A state of emergency proclamation was issued on July 4 and July 5, 2019, for Kern and San Bernardino Counties respectively, due to an earthquake that was centered near the City of Ridgecrest. As ordered by D.18-08-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the July 2019 Ridgecrest earthquake for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. J. October 2019 Kincade Wildfire – A state of emergency proclamation was issued on October 25, 2019 for Sonoma County due to the wildfire. As ordered by D.19-07015 eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in the county impacted by the disaster for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. K. March 2020 COVID-19 Pandemic - A state of emergency proclamation was issued on March 4, 2020 for all of California due to the COVID-19 pandemic. As ordered by Ordering Paragraph 1 of D.19-07-015 eligibility for a modified Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers throughout PG&E’s territory impacted by the disaster for a period of one year commencing from the date the proclamation is issued, or other timeline as may be ordered by the Commission and/or the legislature. (N) | | | | | (N) (Continued) Advice Decision 4227-G 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 35740-G 35475-G San Francisco, California GAS RULE NO. 1 DEFINITIONS Sheet 9 EMERGENCY CONSUMER PROTECTION PLAN: (Cont’d) Date of Proclamation Disaster Name April 12, 2019 February 2019 Winter Storms October 25, 2019 July 2019 Ridgecrest Earthquake Kincade Wildfire March 4, 2020 COVID-19 Pandemic1 July 4 & 5, 2019 1 Affected County Butte, Colusa, Mariposa, Napa, Santa Cruz, Solano and Tuolumne Kern and San Bernardino Sonoma All Counties throughout PG&E territory Due to the special circumstances of COVID-19 pandemic only applicable measures of the Emergency Consumer Protection Plan were available to affected customers per Advice 4227-G/ 5784-E. (N) (N) (N) (N) (Continued) Advice Decision 4227-G 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 35741-G 35655-G San Francisco, California GAS TABLE OF CONTENTS Sheet 1 CAL P.U.C. SHEET NO. TITLE OF SHEET Title Page ........................................................................................................................................... 35741-G Rate Schedules ....................................................................................................................... 35653,35644-G Preliminary Statements............................................................................................................ 35645,35068-G Preliminary Statements, Rules ........................................................................................................... 35742-G Rules, Maps, Contracts and Deviations .............................................................................................. 35656-G Sample Forms ............................................................................. 34229,32986,32987,32886,34953,32888-G (T) (T) (Continued) Advice Decision 4227-G 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020 March 19, 2020
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. San Francisco, California GAS TABLE OF CONTENTS PART 35742-G 35525-G* Sheet 6 CAL P.U.C. SHEET NO. TITLE OF SHEET Preliminary Statements Part DO Part DP Part DQ Part DR Part DS Part DT Part DU Part DZ Part EA Part EB Part EC Part EE Part EG Part EH Part EC Part FD Part FE RULE Hydrostatic Pipeline Testing Memorandum Account ......................................................... 32805-G Transmission Integrity Management Program Memorandum Account .............................. 33476-G Engineering Critical Assessment Balancing Account (ECABA) ......................................... 32809-G Hydrostatic Station Testing Memorandum Account (HSTMA) ........................................... 33084-G Work Required by Others Balancing Account (WROBA) ................................................... 33477-G Critical Document Program Memorandum Account (CDPMA) ........................................... 32812-G Z-Factor Memorandum Account (ZFMA-G) ........................................................... 33478,33479-G New Environmental Regulations Balancing Account (NERBA) ............................. 34675,33812-G Natural Gas Leak Abatement Program Balancing Account (NGLAPBA) ........................... 33695-G Natural Gas Leak Abatement Program Memorandum Account (NGLAPMA) .................... 33600-G Emergency Consumer Protections Memorandum Account (WCPMA-G) ............... 34677,35739-G Wildfire Expense Memorandum Account (WEMA-G) ....................................................... 34367-G Dairy Biomethane Pilots Balancing Account (DBPBA) ..................................................... 34715-G Dairy Biomethane Pilots Memorandum Account (DBPMA) .............................................. 34716-G Emergency Consumer Protections Memorandum Account - Gas (ECPMA-G) .................... 35470, ............................................................................................................................... 35471,35472-G California Consumer Privacy Act Memorandum Account – Gas (CCPAMA-G) ................ 35320-G General Rate Case Memorandum Account – Gas (GRCMA-G) ...................................... 35523*-G (T) TITLE OF SHEET Rules Rule 01 Rule 02 Rule 03 Rule 04 Rule 05 Rule 06 Rule 07 Rule 08 Rule 09 Rule 10 Rule 11 Rule 12 Rule 13 Rule 14 Rule 15 Rule 16 Rule 17 Rule 17.1 Rule 17.2 Rule 18 Rule 19 Definitions ................................................. 31083,26782,33639,31560,31561,35243,35473,35474, ................ 35740,35476,35477,35478,35479,35480,35481,35482,35483,35484,35485,35486-G Description of Service ..................................................23062,23063,23064,23065,23066,33824-G Application for Service ............................................................................................ 27248,27249-G Contracts ........................................................................................................................... 17051-G Special Information Required on Forms....................................................... 30088,32872,32873-G Establishment and Reestablishment of Credit ............................................. 22126,30687,34524-G Deposits .................................................................................................................. 31330,28655-G Notices ....................................................................................31924,17580,31925,30689,31926-G Rendering and Payment of Bills ................................................ 31914,34525,31381,33305,33507, .................................................................................................................. 27345,31167,34972-G Disputed Bills .............................................................................................. 18214,18215, 18216-G Discontinuance and Restoration of Service ....................34867,34868,34052,34053,33494,33878, ........................... 34516,34678,34465,34632,34467,34470,34471,34472,34473,34474,34475-G Rates and Optional Rates ............................................18229,27253,24132,21981,21982,34520-G Temporary Service ............................................................................................................ 22832-G Capacity Allocation and Constraint of Natural Gas Service ................. 18231,18232,18233,18234, ......................................... 18235,30690,30691,30692,30693,30694,30695,30696,30697,30698, ...................................... 28283,30699,30700,30701,30702,29787,28289,28290,30703,28292-G Gas Main Extensions .....................21543,18802-18803,32408,20350,29271,31168,26827,21544, ............................................................ 21545,22376,22377,22378,22379,26828,26829,18814-G Gas Service Extensions ................. 21546,18816,34880,17161,18817,18818,18819,18820,18821, ....................................................................... 18822,29273,18824,18825,17737,18826,18827-G Meter Tests and Adjustment of Bills for Meter Error ................. 14450,28656,28764,28770,28771, .................................................................................................................. 28772,28773,28774-G Adjustment of Bills for Billing Error ............................................................... 22936,28657,29274-G Adjustment of Bills for Unauthorized Use..................................................... 22937,14460,14461-G Supply to Separate Premises and Submetering of Gas ............................... 22790,17796,13401-G Medical Baseline Quantities......................................................................... 21119,31932,21121-G (T) (Continued) Advice Decision 4227-G 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020 March 19, 2020
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 46342-E 45706-E San Francisco, California ELECTRIC PRELIMINARY STATEMENT PART HG Sheet 2 EMERGENCY CONSUMER PROTECTIONS MEMORANDUM ACCOUNT - ELECTRIC (ECPMA-E) HG. Emergency Consumer Protections Memorandum Account - Electric (ECPMA-E) 1. PURPOSE (Continued): G. February 2019 Winter Storms - State of emergency proclamations were issued on February 21, 2019 and February 28, 2019 due to winter storms for the following counties within PG&E service territory: Amador, Calaveras, El Dorado, Glenn, Humboldt, Lake, Marin, Mendocino, Monterey, San Mateo, Santa Barbara, Santa Clara, Shasta, Sonoma, Tehama, Trinity and Yolo counties. As ordered by D.18-08004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the 2019 winter storms for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. H. February 2019 Winter Storms – A state of emergency proclamations was issued on April 12, 2019 due to the winter storms adding the following counties within PG&E service territory: Butte, Colusa, Mariposa, Napa, Santa Cruz, Solano and Tuolumne counties. As ordered by D.18-08-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the 2019 winter storms for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. I. July 2019 Ridgecrest Earthquake – A state of emergency proclamation was issued on July 4 and July 5, 2019, for Kern and San Bernardino Counties respectively, due to an earthquake that was centered near the City of Ridgecrest. As ordered by D.1808-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the July 2019 Ridgecrest earthquake for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. J. October 2019 Kincade Wildfire – A state of emergency proclamation was issued on October 25, 2019 for Sonoma County due to the wildfire. As ordered by D.19-07-015 eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in the county impacted by the disaster for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. K. March 2020 COVID-19 Pandemic - A state of emergency proclamation was issued on March 4, 2020 for all of California due to the COVID-19 pandemic. As ordered by Ordering Paragraph 1 of D.19-07-015 eligibility for a modified Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers throughout PG&E’s territory impacted by the disaster for a period of one year commencing from the date the proclamation is issued, or other timeline as may be ordered by the Commission and/or the legislature. (N) | | | | | (N) (Continued) Advice Decision 5784-E 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 46343-E 45710-E San Francisco, California ELECTRIC RULE NO. 1 DEFINITIONS Sheet 15 EMERGENCY CONSUMER PROTECTION PLAN: (Cont’d): Date of Proclamation Disaster Name April 12, 2019 February 2019 Winter Storms October 25, 2019 July 2019 Ridgecrest Earthquake Kincade Wildfire March 4, 2020 COVID-19 Pandemic1 July 4 & 5, 2019 Affected County Butte, Colusa, Mariposa, Napa, Santa Cruz, Solano and Tuolumne Kern and San Bernardino Sonoma All Counties throughout PG&E territory (N) (N) ENERGY SUPPLY OR PROCUREMENT SERVICES: Includes, but is not limited to, procurement of electric energy; all scheduling, settlement, and other interactions with Scheduling Coordinators, and the ISO; all ancillary services and congestion management. ENERGY SERVICE PROVIDER (ESP): An entity who provides electric supply services to Direct Access Customers within PG&E’s service territory. An ESP may also provide certain metering and billing services to its DA Customers as provided for within these tariffs. 1 Due to the special circumstances of COVID-19 pandemic only applicable measures of the Emergency Consumer Protection Plan are available to affected customers per Advice 4227-G/5784-E. (Continued) Advice Decision 5784-E 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 46344-E 46266-E San Francisco, California ELECTRIC TABLE OF CONTENTS Sheet 1 TABLE OF CONTENTS SCHEDULE CAL P.U.C. SHEET NO. TITLE OF SHEET Title Page ............................................................................................................................... 46344-E Rate Schedules ......................................... 46267,46268,46269,45403,46270,46266,43935,44177-E Preliminary Statements ........................... 45406,44687,42856*,46219,41723,40591,44724,46345-E Rules ................................................................................................................ 46346,43023,46109-E Maps, Contracts and Deviations ............................................................................................ 37960-E Sample Forms .... 40925*,37631,45743,41573*, 37632,41152*,41153,37769,44035,40671,37169-E (T) (T) (T) (Continued) Advice Decision 5784-E 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020 March 19, 2020
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 46345-E 46131-E San Francisco, California ELECTRIC TABLE OF CONTENTS PART Sheet 17 CAL P.U.C. SHEET NO. TITLE OF SHEET Preliminary Statements (Cont’d) Part GA Part GB Part GC Part GD Part GE Part GF Part GH Part GI Part GJ Part GK Part GL Part GM Part GN Part GO Part GP Part GQ Part GR Part GS Part GT Part GU Part GV Part GY Part GZ Part HA Part HB Part HC Part HD Part HE Part HF Part HG Part HH Part HI Part HK Part HL Part HM Part HQ Part HR Part HS Part HT Part HU Part HX Part IB Greenhouse Gas Expense Memorandum Account .............................................. 32419,32420-E Greenhouse Gas Revenue Balancing Account .................................................... 35256,40560-E California Energy Systems for the 21st Century Balancing Account ................................ 40561-E Smart Grid Pilot Deployment Project Balancing Account ......................... 32540,32541, 32542-E Statewide Marketing, Education and Outreach Expenditure Balancing Account ............ 37728-E Customer Data Access Balancing Account – Electric ..................................................... 33136-E Mobile Home Park Balancing Account - Electric .................................................. 41091,41092-E Energy Data Center Memorandum Account – Electric.................................................... 33940-E Major Emergency Balancing Account (MEBA) ................................................................ 40563-E SmartMeterTM Opt-Out Program Balancing Account - Electric (SOPBA-E)35625,35626,35627-E Hydro Licensing Balancing Account (HLBA) ................................................................... 40564-E Nuclear Regulatory Commission Rulemaking Balancing Account (NRCRBA) ............... 40565-E San Francisco Incandescent Streetlight Replacement Account ...................................... 34364-E Disconnection Memorandum Account - Electric (DMA-E) ............................................... 34604-E Green Tariff Shared Renewables Memorandum Account (GTSRMA) ..... 40566,40567, 40567-E Energy Efficiency Financing Balancing Account – Electric (EEFMA-E) .... 35292,35293,35294-E Green Tariff Shared Renewables Balancing Account (GTSRBA) ............. 40569,40570,35377-E Residential Rate Reform Memorandum Account (RRRMA) ................................ 40571,40572-E Assembly Bill 802 Memorandum Account - Electric ........................................................ 40573-E Z-Factor Memorandum Account (ZFMA-E) ..................................................................... 40574-E Distribution Interconnection Memorandum Account (DIMA) ........................................... 40575-E Electric Vehicle Program Balancing Account (EVPBA) ................................................... 40576-E Distributed Energy Resources Distribution Deferral Account ................... 43656,43657,43658-E Avoided Cost Calculator Memorandum Account ............................................................. 40000-E Distribution Resources Plan Demonstration Balancing Account ..................................... 40577-E Rule 20A Balancing Account ........................................................................................... 41736-E Tax Memorandum Account (TMA-E) ............................................................................... 41088-E Executive Compensation Memorandum Account (ECMA-E) ............................... 40699,40700-E Distribution Resources Plan Tools Memorandum Account (DRPTMA) ............... 42139,42140-E Emergency Consumer Protections Memorandum Account - Electric (WCPMA-E) ....................... .................................................................................................................. 43007,46342,44215-E Transportation Electrification Balancing Account (TEBA)……44688,44689,44690,44691, ....................................................................................................... 42579,42580,42581,44692-E Solar On Multifamily Affordable Housing Balancing Account (SOMAHBA) .................... 41781-E Diablo Canyon Retirement Balancing Account .................................................. 42161, 43668-E Wildfire Expense Memorandum Account (WEMA-E) ......................................... 42604, 42605-E Public Policy Charge Balancing Account (PPCBA) ....................... 44715,46124,46125,46126-E Fire Risk Mitigation Memorandum Account (FRMMA) ................................................... 43314-E Net Energy Metering (NEM) Balancing Account (NEMBA) ............................................. 43317-E Portfolio Allocation Balancing Account (PABA) .................. 43461,45689,45744,46127,46128-E Officer Compensation Memorandum Account (OCMA-E) .................................... 43629,43630-E San Joaquin Valley Disadvantaged Communities Pilot Balancing Account .................... 44053-E Wildfire Plan Memorandum Account (WPMA) ............................................................... 44450-E General Rate Case Memorandum Account – Electric (GRCMA-E) ....................... 45750*,45751*-E (T) (Continued) Advice Decision 5784-E 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020 March 19, 2020
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 46346-E 46203-E San Francisco, California ELECTRIC TABLE OF CONTENTS RULE Sheet 18 CAL P.U.C. SHEET NO. TITLE OF SHEET Rules Rule 01 Rule 02 Rule 03 Rule 04 Rule 05 Rule 06 Rule 07 Rule 08 Rule 09 Rule 10 Definitions .............................. 25914,41423,41424,45657,41426,41427,41428,41429,41430,43251, ............................................ 43252,43253,45708,45709,46343,43892,43893,43894,43895,43896, ............................................ 43897,43898,43899,43900,43901,43902,43903,43904,43905,43906, D ..................................................................................................................... 45658,43908,43909-E Description of Service .............................................11257,11896,11611,14079,11261,11262,11263, ............................................ 31319,27764,27765,27766,27767,11269,11270,11271,11272,27768, ......................................... 11274,11275,27769,27770,11278,41100,27771,27772,27773,27774-E Application for Service ................................................................................................ 27798,27799-E Contracts................................................................................................................................34614-E Special Information Required on Forms ........................................................... 32168,14192,37150-E Establishment and Reestablishment of Credit ............................................................ 21155,43018-E Deposits ...................................................................................................................... 34200,27800-E Notices ....................................................................................... 35234,14145,35235,14146,35236-E Rendering and Payment of Bills ............... 35107,43019,43469,46198,40606,27862,33678,44018 -E Disputed Bills ................................................................................................... 11308,11309,11310-E (T) (Continued) Advice Decision 5784-E 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution March 19, 2020 March 19, 2020
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Advice 4227-G/5784-E March 19, 2020 Attachment 2 Redline Tariffs
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 35471-G San Francisco, California GAS PRELIMINARY STATEMENT PART EC Sheet 2 EMERGENCY CONSUMER PROTECTIONS MEMORANDUM ACCOUNT - GAS (ECPMA-G) EC. Emergency Consumer Protections Memorandum Account - Gas (ECPMA-G) 1. PURPOSE (Continued): G. February 2019 Winter Storms - State of emergency proclamations were issued on February 21, 2019 and February 28, 2019 due to winter storms for the following counties within PG&E service territory: Amador, Calaveras, El Dorado, Glenn, Humboldt, Lake, Marin, Mendocino, Monterey, San Mateo, Santa Barbara, Santa Clara, Shasta, Sonoma, Tehama, Trinity and Yolo counties. As ordered by D.1808-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the 2019 winter storms for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. H. February 2019 Winter Storms – A state of emergency proclamations was issued on April 12, 2019 due to the winter storms adding the following counties within PG&E service territory: Butte, Colusa, Mariposa, Napa, Santa Cruz, Solano and Tuolumne counties. As ordered by D.18-08-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the 2019 winter storms for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. I. July 2019 Ridgecrest Earthquake – A state of emergency proclamation was issued on July 4 and July 5, 2019, for Kern and San Bernardino Counties respectively, due to an earthquake that was centered near the City of Ridgecrest. As ordered by D.18-08-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the July 2019 Ridgecrest earthquake for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. J. October 2019 Kincade Wildfire – A state of emergency proclamation was issued on October 25, 2019 for Sonoma County due to the wildfire. As ordered by D.1907-015 eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in the county impacted by the disaster for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. K. March 2020 COVID-19 Pandemic - A state of emergency proclamation was issued on March 4, 2020 for all of California due to the COVID-19 pandemic. As ordered by Ordering Paragraph 1 of D.19-07-015 eligibility for a modified Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers throughout PG&E’s territory impacted by the disaster for a period of one year commencing from the date the proclamation is issued, or other timeline as may be ordered by the Commission and/or the legislature. (N) | | | | | (N) (Continued) Advice Decision RKW1-COVID-19 D. 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 35475-G San Francisco, California GAS RULE NO. 1 DEFINITIONS Sheet 9 EMERGENCY CONSUMER PROTECTION PLAN: (Cont’d) Date of Proclamation Disaster Name April 12, 2019 February 2019 Winter Storms October 25, 2019 July 2019 Ridgecrest Earthquake Kincade Wildfire March 4, 2020 COVID-19 Pandemic1 July 4 & 5, 2019 1 Affected County Butte, Colusa, Mariposa, Napa, Santa Cruz, Solano and Tuolumne Kern and San Bernardino Sonoma All Counties throughout PG&E territory Due to the special circumstances of COVID-19 pandemic only applicable measures of the Emergency Consumer Protection Plan are available to affected customers per Advice 4227G / 5784- E. (N) (N) (N) | (N) (Continued) Advice Decision RKW1-COVID-19 D. 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 45706-E San Francisco, California ELECTRIC PRELIMINARY STATEMENT PART HG Sheet 2 EMERGENCY CONSUMER PROTECTIONS MEMORANDUM ACCOUNT - ELECTRIC (ECPMA-E) HG. Emergency Consumer Protections Memorandum Account - Electric (ECPMA-E) 1. PURPOSE (Continued): G. February 2019 Winter Storms - State of emergency proclamations were issued on February 21, 2019 and February 28, 2019 due to winter storms for the following counties within PG&E service territory: Amador, Calaveras, El Dorado, Glenn, Humboldt, Lake, Marin, Mendocino, Monterey, San Mateo, Santa Barbara, Santa Clara, Shasta, Sonoma, Tehama, Trinity and Yolo counties. As ordered by D.18-08004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the 2019 winter storms for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. H. February 2019 Winter Storms – A state of emergency proclamations was issued on April 12, 2019 due to the winter storms adding the following counties within PG&E service territory: Butte, Colusa, Mariposa, Napa, Santa Cruz, Solano and Tuolumne counties. As ordered by D.18-08-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the 2019 winter storms for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. I. July 2019 Ridgecrest Earthquake – A state of emergency proclamation was issued on July 4 and July 5, 2019, for Kern and San Bernardino Counties respectively, due to an earthquake that was centered near the City of Ridgecrest. As ordered by D.1808-004, eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in these counties affected by the July 2019 Ridgecrest earthquake for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. J. October 2019 Kincade Wildfire – A state of emergency proclamation was issued on October 25, 2019 for Sonoma County due to the wildfire. As ordered by D.19-07-015 eligibility for PG&E’s Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers in the county impacted by the disaster for a period of one year, or until PG&E service is restored, commencing from the date the proclamation is issued. K. March 2020 COVID-19 Pandemic - A state of emergency proclamation was issued on March 4, 2020 for all of California due to the COVID-19 pandemic. As ordered by Ordering Paragraph 1 of D.19-07-015 eligibility for a modified Emergency Consumer Protection Plan, as defined in Rule 1, is extended to customers throughout PG&E’s territory impacted by the disaster for a period of one year commencing from the date the proclamation is issued, or other timeline as may be ordered by the Commission and/or the legislature. (N) | | | | | (N) (Continued) Advice Decision rkw1-COVID-19 D. 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution
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Cancelling U 39 Revised Revised Cal. P.U.C. Sheet No. Cal. P.U.C. Sheet No. 45710-E San Francisco, California ELECTRIC RULE NO. 1 DEFINITIONS Sheet 15 EMERGENCY CONSUMER PROTECTION PLAN: (Cont’d): Date of Proclamation Disaster Name April 12, 2019 February 2019 Winter Storms October 25, 2019 July 2019 Ridgecrest Earthquake Kincade Wildfire March 4, 2020 COVID-19 Pandemic1 July 4 & 5, 2019 Affected County Butte, Colusa, Mariposa, Napa, Santa Cruz, Solano and Tuolumne Kern and San Bernardino Sonoma All Counties throughout PG&E territory (N) (N) ENERGY SUPPLY OR PROCUREMENT SERVICES: Includes, but is not limited to, procurement of electric energy; all scheduling, settlement, and other interactions with Scheduling Coordinators, and the ISO; all ancillary services and congestion management. ENERGY SERVICE PROVIDER (ESP): An entity who provides electric supply services to Direct Access Customers within PG&E’s service territory. An ESP may also provide certain metering and billing services to its DA Customers as provided for within these tariffs. 1 Due to the special circumstances of COVID-19 pandemic only applicable measures of the Emergency Consumer Protection Plan are available to affected customers per Advice 4227-G/5784-E. (Continued) Advice Decision rkw1-COVID-19 D. 19-07-015 Issued by Robert S. Kenney Vice President, Regulatory Affairs Submitted Effective Resolution (N) (N)
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PG&E Gas and Electric Advice Submittal List General Order 96-B, Section IV AT&T Albion Power Company Alcantar & Kahl LLP Alta Power Group, LLC Anderson & Poole Atlas ReFuel BART Barkovich & Yap, Inc. P.C. CalCom Solar California Cotton Ginners & Growers Assn California Energy Commission California Public Utilities Commission California State Association of Counties Calpine Cameron-Daniel, P.C. Casner, Steve Cenergy Power Center for Biological Diversity Chevron Pipeline and Power City of Palo Alto City of San Jose Clean Power Research Coast Economic Consulting Commercial Energy Crossborder Energy Crown Road Energy, LLC Davis Wright Tremaine LLP Day Carter Murphy Dept of General Services Don Pickett & Associates, Inc. Douglass & Liddell Downey & Brand East Bay Community Energy Ellison Schneider & Harris LLP Energy Management Service Engineers and Scientists of California Evaluation + Strategy for Social Innovation GenOn Energy, Inc. Goodin, MacBride, Squeri, Schlotz & Ritchie Green Power Institute Hanna & Morton ICF IGS Energy International Power Technology Intestate Gas Services, Inc. Kelly Group Ken Bohn Consulting Keyes & Fox LLP Leviton Manufacturing Co., Inc. Los Angeles County Integrated Waste Management Task Force MRW & Associates Manatt Phelps Phillips Marin Energy Authority McKenzie & Associates Modesto Irrigation District NLine Energy, Inc. NRG Solar Office of Ratepayer Advocates OnGrid Solar Pacific Gas and Electric Company Peninsula Clean Energy Pioneer Community Energy Redwood Coast Energy Authority Regulatory & Cogeneration Service, Inc. SCD Energy Solutions SCE SDG&E and SoCalGas SPURR San Francisco Water Power and Sewer Seattle City Light Sempra Utilities Southern California Edison Company Southern California Gas Company Spark Energy Sun Light & Power Sunshine Design Tecogen, Inc. TerraVerde Renewable Partners Tiger Natural Gas, Inc. TransCanada Troutman Sanders LLP Utility Cost Management Utility Power Solutions Utility Specialists Water and Energy Consulting Wellhead Electric Company Western Manufactured Housing Communities Association (WMA) Yep Energy
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